Last Updated:
At Thalfyrottvorn, we want you to be completely satisfied with your purchase. This Return Policy outlines the terms and conditions for returning products.
You have 14 days from the date of delivery to return your product. This right applies to unused products in their original condition and packaging.
To be eligible for a return, the product must:
To initiate a return, please contact us:
Email: contact@thalfyrottvorn.world
Phone: +441775710646
We will provide you with return instructions and a return authorization number. Please include this number with your return shipment.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect. We recommend using a tracked shipping method for returns.
Once we receive and inspect your returned product, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the purchase.
| Return Reason | Processing Time | Refund Amount |
|---|---|---|
| Customer request | 14 business days | Full refund |
| Defective product | 7 business days | Full refund + return shipping |
| Incorrect product | 7 business days | Full refund + return shipping |
If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.
The following items cannot be returned:
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original product and place a new order for the desired item.
If you have any questions about our Return Policy, please contact us:
Email: contact@thalfyrottvorn.world
Phone: +441775710646
Address: 13 Mallard Rd, Low Fulney, Spalding PE12 6ND, Great Britain